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In the lower section, there are plastic pieces that attach the upright pan guides to the front to rear rails.
These plastic pieces fail. They will fail. The sides of the mouth that snaps onto the front to rear rails will break off.
Once these are broken, of course the upright guide will no longer stay in place.
As to an organizer design, this is excellent layout and utility.
As to execution of the construction of the upright to rail joiner, this is an outright failure.
Rev-A-Shelf, fix this problem.
Make these joiners out of metal, or some really tough plastic.. probably metal would be better.
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Just what the doctor ordered. No more standing on my head, digging in shifting piles of cookware. A little tricky to install though. The instructions say you only need a ruler and a phillips head screw driver, but an electric drill to drill pilot holes in the cabinet makes it a lot easier. Also, you need to practically crawl inside the cabinet to get the back set of screws in. Pretty sweet once it's in. Nice chrome finish and seems really well made. Quite sturdy and has adjustable dividers to accommodate different sized pieces of cookware. Ships from a third party vendor. The shipping charge was kind of a gauge, but it came in just a few days. Overall, worth it.Best Deals for Rev-A-Shelf 5CW2-1222-CR Two-tier Cookware Organizer - Metal-Chrome
I've had this rack for four years, and I agree with everyone as far as the plastic clips go. If you're careful and make sure the pots and pans are properly stowed so the handles don't catch when you close the slide, you'll be fine. Accidents happen, and I've had three clips snap off. Spare clips are not listed on the manufacture's website, so I've written them asking if the can provide them. I'm hoping they can, since this rack is otherwise perfect and I'd really like to keep it forever. UPDATE Rev-A-Shelf has GREAT customer service. They do have replacement clips. Up to a five star rating from me.Honest reviews on Rev-A-Shelf 5CW2-1222-CR Two-tier Cookware Organizer - Metal-Chrome
I agree with one of the other reviewers. The plastic clips on the bottom broke off of ours and now it's useless. Really tough to find parts for to...try buying two plastic clips? You basically have to buy a whole new system. The upper rack that holds the lids is fine, no problems there at all. Definately a design flaw with the clips on the bottom though. Great idea, but it's a waste of cash until problem is corrected.Find helpful customer reviews and review ratings for Rev-A-Shelf 5CW2-1222-CR Two-tier Cookware Organizer - Metal-Chrome
I didn't plan on writing a review for this product, but after reading so many that I disagree with, I think it's necessary. I've owned this pot and pan organizer for over 2 years and have had no issues with the plastic clips that hold the dividers. I think the people who are breaking them are not using the organizer properly. The metal pieces that are attached by plastic clips are only dividers, they aren't meant to hold any significant weight. The upper lid holder has dividers that the lids rest against and those are welded on. The lower ones, which are attached with plastic, slide back and forth to set the width for each pot or pan. If a spot is wider than the pot or pan you put there, it will tip and lean against the divider, which will probably break it. If you put each pot/pan in its designated spot, they should be vertical and the handles of the set support each other putting very little weight on the dividers. I've been using this organizer with a fairly heavy set of Calphalon dishes for a little over 2 years and never had any problems with the dividers breaking. This is a great organizer and makes it very easy to get my pots and pans out of an inconveniently located cabinet.
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