Sunday, May 11, 2014
Buy Berndes SignoCast Classic 7-Quart oven
I have had my Berndes Dutch Oven since 1995 and I wouldn't know what to do without it. I use it for everything, from making Spaghetti Sauce to home-made jam. Never have I burned any types of sauce and cleanup is a cinch. You can't forget that they honor their Lifetime warranty. All you do is send the pot back with a $10 shipping and handling fee and a new one is in the mail.My parents got one as a Christmas present, and the first time they used it, the lid shattered in the oven afer 20 minutes. Our UK supplier, ICTC, say that Berndes don't insure the lids, only the pan. They also say it would ONLY explode if the screw in the top was overtightened, and went on to imply that this could only have happened after it left the factory. No consideration that it might have been faulty, and basically implying "they're fine, you must have broken it". Poor customer service on a potentially dangerous product.
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