Monday, January 27, 2014

Reviews of Joyce Chen 22-0030, Pro Chef 12 Inch Peking Pan with Excalibur

Joyce Chen 22-0030, Pro Chef 12 Inch Peking Pan with Excalibur Non-stick coating
Customer Ratings: 4.5 stars
List Price: $55.99
Sale Price: $33.74
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I bought this pan about 6 years ago. I have used it almost every day making stir fry, soup, spaghetti, sauces, searing meat, EVERYTHING! It heats up fast, and the non-stick surface is almost indestructable. It's the perfect size for doing just about everything. As for the previous comment about the weight, it's 2mm steel alloy. It's actually lighter then most of the cast iron wok's I've used. And if cleaned immediately after every use, I've never had a problem with the non-stick surface. This is a fantastic pan!

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Update(June 2012): hmm, not happy with it, the non stick became sticky. The coating obviously didn't last long. Decided it would be a waste of time to test the warranty as I don't want the same wok with the same problem. So I now have a ceramic coated wok.

Original review:

Almost a five star. The finish of the wok is truely high class, compared with a lot of the 'non'stick' varieties out there. We have been looking for a decent non-stick wok for almost a year: hunting from william sonoma, china town, crate and barrel and web sites. why this amount of passion? we love cooking with a wok, but our recent wok, a non-stick, and despite the seasoning it just did not work. With a lot of claims on the non-stick material peeling off and the danger it poses to our health. We finally buckled as the cleaning and the sticking on the non-stick wok was just taking the enjoyment out of cooking. I think you have to bash this wok around before feeling happens. We think the non stick finish is a lot better than the All Clad brand, which we noticed had started to peel a few applications.

After a couple of heavy duty sessions with our wok, including a dinner party of 6, we love it. the only grip is that we wish it could be 2 inches deeper, as per traditional wok. hence you can toss and stir fry like in a traditional wok, but we are living with it as it as the food is not sticking/burning and the cleaning is a dream. Note that there is a 25 years warranty on this product so scan a copy of this invoice, note down the address that is attached to the wok and save it in your email box! If it serves me for 25 years, I think I certainly got my return on the cost! The 12 inch is not that wide, and I would highly recommend for a family of two to a party up to 8.

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Not recommended. I bought the 12-inch Joyce Chen Peking Pan just over a year ago, and was initially pleased with its performance for stir-frying smaller amounts of food and easy clean-up. However, after about 6 months of use, the non-stick coating began to degrade. At first, I noticed that the there were little "bubbles" in the coating. Then the bubbles in the non-stick coating disintegrated, and the bottom of the pan became pitted where it is in direct contact with the heating element on the stove. Great...bits of non-stick coating in my food! I used non-scratch wooden and plastic utensils at all times, so my conclusion is that some quality control is lacking here. For the price paid, I expected this pan to last a lot longer than 6 months.

Honest reviews on Joyce Chen 22-0030, Pro Chef 12 Inch Peking Pan with Excalibur

I have used this wok for over two years. I love it! I use it for everything, from frying eggs to frying pork chops! I used my first one so much that I wore it out. The non stick coating started to wear. I am on my second pan and I love at much at the first. It is so easy to use and to clean. You will really enjoy this one, it is worth every penny!

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We bought this wok 1 year ago. Recently, it became very sticky with normal use. So we tried to return it for warranty since it has 25 year of warranties. It turns out its warranty return address is bogus. The address listed is Joyce Chen Products, Customer Services, 6 Fortune Drive, Billerica, MA 01821. It doesn't accept warranty returns.

Avoid this product!! Not worth the money for such a poor quality product and NO CUSTOMER SERVICES.

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