Buy Swiss Diamond Nonstick Crepe Pan - 9.5"

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List Price: $150.00
Sale Price: $109.95
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I recently bought a Swiss Diamond Saute Pan on the basis of a limited lifetime warranty and this claim in the product description:

"Swiss Diamond cookware features a revolutionary new non-stick incorporating diamond crystals ... to form a virtually indestructible non-stick cooking surface that will not crack, blister or peel. So durable its metal utensil safe."

After my experience using this pan I take issue with the terms "virtually indestructible" and "metal utensil safe" and feel that I have been deceived.

I've followed Swiss Diamond use and care instructions *to the letter* but not long after I started using the pan the surface became pockmarked. I would submit that the product is certainly neither "virtually indestructible" nor "metal utensil safe."

Interestingly their lifetime warranty does not cover "scratch marks," which is puzzling because they've just claimed it's "virtually indestructible" and "metal utensil safe." How is a "virtually indestructible" and "metal utensil safe" surface going to get scratch marks on it? Maybe they know something we don't?

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Swiss Diamond touts that you can treat this pan as any normal pan, using metal utensils and you won't have to worry about it flaking like low quality non stick pans.

We used it delicately and used only non-stick utensils and it flaked within weeks of the first use. It took them 6 weeks to replace it under warranty. After receiving a 2nd pan we used it even more carefully to protect our investment in a "quality pan" and it flaked almost immediately.

This times after waiting months for a reply the company would not back there warranty and the pan went in the trash.

Don't waste your money or health this pan is nothing more than a cheap non-stick pan.

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After ONE use, the finish on this pan started peeling off in soft little black balls. It showed scrap marks all over the surface that looked exactly like a TEFLON pan. I used a pair of very flimsy aluminum tongs to turn some pasta in a sauce in this pan.

We had purchased an entire 7-piece set, and just resturned the whole thing. There's research on the internet about the deceptive marketing and false claims this brand makes. DO NOT BUY THIS, IT'S A RIP OFF!!! You're better off with a cheap teflon-coated pan if you really, really want a non-stick surface.

Honest reviews on Swiss Diamond Nonstick Crepe Pan - 9.5"

Absolutely love this pan. Ridiculously expensive but we LOVE it. Only down side was it was smaller than expected. Can't make multiple pancakes unless dollar size. Great for eggs though and super easy to clean. Love this brand and plan to buy more when we strike it rich!

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I wrote the Swiss Diamond company and asked for an explanation of what the nano-composite material was made of.

After a week or so, I received a polite reply from Allan Wolk, an employee in the U.S. His email informed me that, "Our patented nonstick surface uses a nano-composite of real diamond crystals and PTFE; it is applied using a computer controlled plasma gun at very high temperatures."

Naturally, my attention was immediately drawn to the PTFE. The acronym sounded familiar. What was PTFE?

A quick search of Wikipedia provided the answer: (http://en.wikipedia.org/wiki/PTFE)

As Wikipedia explains:

Polytetrafluoroethylene (PTFE) is a fluoropolymer discovered by Roy J. Plunkett (1910-1994) of DuPont in 1938. It was introduced as a commercial product in 1946 and is generally known to the public by DuPont's brand name Teflon®.

Huh? Teflon? Wait a minute. Didn't the Swiss Diamond website just claim that the product contained no Teflon?

If you look back at the Swiss Diamond website screen capture, the careful wording of their answer now becomes clear. It states, "The Swiss Diamond coating does not contain any Teflon taking into consideration that "Teflon" is a trade mark, made and owned by DUPONT."

So the pans don't contain Teflon, they just contain the chemical called Teflon. It's like saying a nuclear warhead doesn't contain any plutonium, it only contains nuclear fissionable material.

For the manufacturer to insist the Swiss Diamond pans contain no Teflon whatsoever when it is made primarily from polytetrafluoroethylene, the chemical widely known as Teflon, is extremely deceptive. In fact, the intent of the Swiss Diamond company seems to be to deceive consumers by omission of the facts. The FAQ document on the Swiss Diamond website, for example, does not bother to say something like, "But our pans do contain PTFE, the chemical known as Teflon." It simply insists they contain no Teflon and moves on to the next question.

It seems that Swiss Diamond goes out of its way to give the impression that this product is free of Teflon chemicals and is surfaced primarily with diamonds. That's the impression I got, anyway, and I read the promotional materials several times before purchasing the pan.

Consumers have been hoodwinked yet again.