Saturday, December 28, 2013

Pfaltzgraff Winterberry 12-Ounce Covered Stoneware Mug Review

Pfaltzgraff Winterberry 12-Ounce Covered Stoneware Mug with Stainless-Steel Tea Diffuser
Customer Ratings: 4 stars
List Price: $24.99
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Pretty 10 oz ceramic mug with cover and diffuser made in China. The little leaf that goes on the tea diffuser is not painted as nicely as the mug and cover, and has white paint spatters on the edges. The cover fits nicely on the mug, and doesn't drip while you are waiting for your tea to steep. The handle is a little awkward to get my small hand around, a more open handle design would probably be a big improvement. If you have larger hands, I would avoid this style. Not the best covered mug around, but useful.

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So I don't write reviews very often, I have to feel strongly to do so. the mug is very cute, i love the size, handle and the lid. it doesn't stay warm for much longer than an uncovered one, but I find that it does help some. I can't comment on the tea infuser because i haven't used it.

What has bothered me the most is that half of the "berries" aren't painted, and that is just poor craftsmanship and poor quality control. I would have expected more from this brand. i would ask for a refund but i didn't notice it until I had started using the mug.

i have posted pictures under customer images.

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My mother bought this mug for me for Christmas because I am a huge tea drinker. It is a gorgeous mug; mine is very well painted with no obvious blemishes. The cover works well -I have a tendency to forget that I have made tea, and with the cover on the tea keeps warm for a few hours more than usual. The mug has sustained relatively few chips, mostly on the bottom, despite frequent use and my own clumsiness.

Unfortunately, I was lifting the mug with its cover from a high ledge, and the cover went flying off the mug and broke into four pieces. However, I think this is mostly my fault for keeping the mug and lid so high up, since the lid is not a tight fit. Thus I would recommend that you not store the mug with the cover in place.

The tea diffuser worked okay the first few tries, though it stained pretty quickly. It also does not close as tightly as I would like, and thus tea leaves sometimes escape into the tea. Furthermore, the tiny piece of metal that forms the hinge somehow got deformed, and one half of the diffuser kept getting loose. I was able to put it together the first few times, but the hinge fell off altogether during transport, and now the diffuser is useless. Thus, I wish that the diffuser had been better designed.

Overall I would say that the mug and cover are well-made, if fragile, but the tea diffuser could be better designed. All the same, I ordered a second one to replace the broken cover and tea diffuser, as it is one of my favourite mugs.

UPDATE: Upon receiving my Amazon.com mug, it looks like the tea diffuser has been given a finer mesh and closes more tightly than the one I received as a gift. I will keep my rating as is, but this looks like a hopeful improvement.

Thank you for reading and happy shopping.

Honest reviews on Pfaltzgraff Winterberry 12-Ounce Covered Stoneware Mug

I received this as a Christmas gift and I was very excited because the picture looks so nice. Once I opened it I was a little disappointed. The paint or glazing job is deplorable. Less than half of the berries are painted and the leaves are green circles that kind of hit the raised areas. My lid doesn't fit and the tea ball is tiny, half the size of most. It's also very light but mine holds 14 ozs so I guess thats nice. I definitely wouldn't buy another one or give as a gift. I had intended to buy the 8 piece place setting for next years Christmas dinner but I certainly won't now, after seeing the shoddy craftsmanship of this mug.

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The cup has at least half of the berries unpainted, which makes it less pretty than it should be and the little leaf that is supposed to be attached to the diffuser was broken. which makes the diffuser unusable because the diffuser has no weight to keep the chain outside the cup. Im sure I can figure something out to make it work but its not something I should have to worry about when I buy a cup that comes with a tea diffuser. Im sincerely dissapointed with the quality of the cup and I expected more from it, the fact that some berries arent painted just shows a lack of interest from the producer for the quality of the product. I'm truly disappointed with the cup

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