List Price: $36.99
Sale Price: $30.51
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I just purchased this wok as I stir-fry frequently and wanted to try to stay away from chemical non-stick coatings. The product was shipped and received quickly. Here are the pros and cons as it currently stands.
Pros: It is a beautiful wok. It's the perfect size and heft. The lid is also a great bonus.
Cons: The wok comes with a protective coating from the manufacturer. The instructions that come with the wok on how to clean it for first time use are very poor. Per the manual: "To remove the wok coating before cooking: 1)Add 1 tablespoon cooking oil to the wok. 2) Heat wok medium to high heat. 3) wipe off with paper tower. Repeat if necessary. 4) Wash the wok with warm soapy water, rinse off." The rest of the instructions assume you've already removed the coating. On the first read it seems straight forward. But then I questioned whether I should wipe it off while the wok is still hot or after it's cooled off? And how would I know if the coating was completely removed and whether to "repeat as necessary"? I called the company (Taylor & Ng) and their voice mail was full. No one has responded to my e-mail.
So I tried to remove the coating while the wok was still hot. After many go-arounds with paper towels, the surface still felt sticky. I tried to swirl the pan to get the oil to the sides while heating it, but was nervous about starting a grease fire so I tried swirling the pan with the oil without heat, then heated it until the oil was loose, turned off the heat and swirled it some more before trying to remove with a paper towel. Even after doing this about 4 times, the sides still felt sticky. It got to the point where my kids were asking what the smell was and what was I frying?
So I'm not happy with not knowing if I've removing the coating adequately. The whole point in my buying a pre-seasoned wok was so I could avoid this oiling/heating business that is involved with seasoning a wok in the first place! Also I wanted to avoid using chemical non-sticks and thought that a natural non-stick would be the answer. At this point I wouldn't be comfortable cooking on this wok for fear that I didn't completely remove this coating placed by the manufacturer! In addition, there should have been mention in the instructions of having adequate ventilation as the fumes coming off the wok are very noxious!
If I successfully remove this coating and actually start cooking with it I'll amend my review, but so far I'm not pleased with this purchase.
Addendum: Ok the company did send me an email with this reply: "The clear food-grade coating becomes more pliable and "sticky" when the wok is heated with the cooking oil. This is what you will remove with the paper towel. The wok should not be overly hot or smoking, just medium heat. Use regular cooking oil, not olive oil. Once it is no longer sticky, the coating is removed." The coating *is* extremely sticky and I'm still having trouble removing it. It would help if the company had this additional information in their packet so as to avoid any ambiguities!
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the item was well worth the price came new and clean so clean that when i went to use it it had blue flames because did not clean it before use . overall 7 out of 10 becauce of the slow shipping
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