Reviews of Infra Chef Family Size Halogen Oven Plus Extras

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I purchased this item online and within one week the timer did not return to zero (stuck at 4 minutes) and continued to run unless I unplugged it. I phoned the company, only to be told by someone called Moe, that they only sold to retailers and they could not help me !Be very wary of any of this company's products.

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I got my Infra Chef Oven about 3 months ago and like my title says, "It was good while it lasted".

I cooked just about everything I could think of from burgers to chicken to toasting english muffins for breakfast. The Infra Chef did a good job with just about everything I threw at it, but the oven just didn't last.

The first thing to go was the timer. It didn't go back the the "0" mark and by not doing so it kept the oven on. Later on it would do the opposite. The timer would reach "0" and the oven would yet still be on!

After a while I got use to checking the food more often, but it was still annoying having to do so.

Later, the heating ring (I think that's what they call it) lit up much darker than usual one day. It still gave off heat so I just thought it was dirty from cooking and I could find a way to clean it later. I didn't give it much attention but as it turned out, it was a sign that it was about to go. Days later the ring just shorted out right in front of me. No light, no heat, nothing!

I didn't pay much for the oven, $50 dollars, so I wasn't too upset and repairing it would've been pointless (to me anyway) if the only thing they could do was to put that same type heating ring in place again. So I kept the bowl and toast rack and threw the rest away.

I had a Nuwave oven before this one, but the dome began to crack so I got the Infra Chef. Too bad it didn't have the quality to last because the food tasted pretty good.

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Sorry, Amazon, but I found this at my local CVS store for....(drumroll)...$49.99!!! reduced from their regular price of $59.99!!! Why it's so much more here, I have no idea.

If you are reading this around Xmastime, RUN do not walk to see if your CVS has this still in stock!!

I bought, sadly, the NuWave oven..$120!!!!! what a mess it was to clean, etc....

The Infra-Chef is same size, but it's basis is a huge, oven-tempered glaas bowl...how easy is that to clean!!!?? PLUS it even washes itself!!

I deeply regret the wasted money on the darn NuWave, but the Infra-Chef makes up for it; whatever you want to do; broil, steam, bake, roast, etc..

It even includes the basic 2 racks, one high and one low, and a non-stick pan, and tongs, and even a lid holder..& of course an instruction booklet with recipes...

As I said, grab this at a CVS if you can.....I sure as HELL wouldnt have paid Amazon's price for it!

So get it and enjoy!!!

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I bought this from CVS on Jan 5 2011. It is not working after several times uses. I contacted CVS, and they could not help. There is no customer service contact in the package. I googled the company of the manufactory listed in the package. There is no luck to find. Be aware and avoid to buy.

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The unit came quickly via UPS and all appeared to be OK. I unpacked it, washed what I was supposed to wash, and tried to start cooking. The light come on and the fan goes whirrrrr, but no heat.

The instruction manual had both a toll free number and an email address for Midwestern Trading Group out of the Chicago area. I called them, and the first time they wanted more info on where I got it than I had in front of me, so I hung up, got a printout of the Amazon sales receipt, and called back. This time I got Voice mail and left a message with a call back number, as instructed. For good measure I sent an email message to the address in the instruction manual, attaching a copy of the sales transaction. So far two voice mail messages and one email response, and NO RESPONSE!

I then went to Amazon to return it as defective, and found out I could order another while I am sending the first one back for free. I am giving the product one more chance because I want one, but I have trepidation about anything involving Midwest.

So i will try one more time on my faith in Amazon alone.

Update: Second unit worked. Sent curry one back for free-