Swiss Diamond Nonstick Wok with Lid - 12.5" Reviews

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I wrote the Swiss Diamond company and asked for an explanation of what the nano-composite material was made of.

After a week or so, I received a polite reply from Allan Wolk, an employee in the U.S. His email informed me that, "Our patented nonstick surface uses a nano-composite of real diamond crystals and PTFE; it is applied using a computer controlled plasma gun at very high temperatures."

Naturally, my attention was immediately drawn to the PTFE. The acronym sounded familiar. What was PTFE?

A quick search of Wikipedia provided the answer: (http://en.wikipedia.org/wiki/PTFE)

As Wikipedia explains:

Polytetrafluoroethylene (PTFE) is a fluoropolymer discovered by Roy J. Plunkett (1910-1994) of DuPont in 1938. It was introduced as a commercial product in 1946 and is generally known to the public by DuPont's brand name Teflon®.

Huh? Teflon? Wait a minute. Didn't the Swiss Diamond website just claim that the product contained no Teflon?

If you look back at the Swiss Diamond website screen capture, the careful wording of their answer now becomes clear. It states, "The Swiss Diamond coating does not contain any Teflon taking into consideration that "Teflon" is a trade mark, made and owned by DUPONT."

So the pans don't contain Teflon, they just contain the chemical called Teflon. It's like saying a nuclear warhead doesn't contain any plutonium, it only contains nuclear fissionable material.

For the manufacturer to insist the Swiss Diamond pans contain no Teflon whatsoever when it is made primarily from polytetrafluoroethylene, the chemical widely known as Teflon, is extremely deceptive. In fact, the intent of the Swiss Diamond company seems to be to deceive consumers by omission of the facts. The FAQ document on the Swiss Diamond website, for example, does not bother to say something like, "But our pans do contain PTFE, the chemical known as Teflon." It simply insists they contain no Teflon and moves on to the next question.

It seems that Swiss Diamond goes out of its way to give the impression that this product is free of Teflon chemicals and is surfaced primarily with diamonds. That's the impression I got, anyway, and I read the promotional materials several times before purchasing the pan.

Consumers have been hoodwinked yet again!!!

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This isn't the first nonstick wok I had purchased, but it might be the best one I ever need. Beside I like the Swiss Diamond customer service on their replacement service. So, if you can affort it, just buy it.

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Great a first. We stir-fry and pan-fry 2-4 dishes each day. After a couple months use, it began to change color. It's no longer non-stick now. Also, the product came with the lid missing and was never sent after a couple of email exchanges with seller, who blamed the manufacturer for the mistake.

Honest reviews on Swiss Diamond Nonstick Wok with Lid - 12.5"

I got this beautiful wok as a gift, which is the most wonderful one I even had. After six-month use of the wok, I am surprised that it does not change color like any other wok did. I basically use it every day. I only use a kitchen towel to wipe it clean and never use dish detergent or dish washer. The condition of the non-stick surface is just like the first I got this perfect gift!

Although its non-stick surface is strong and is allowed any material of utensil to be used on it, I use only wood or nylon type. I believe that using softer material would avoid deteriorating the non-stick surface.

I will post a following review if any condition goes worse. Let's see how long it will persist. And by the time, it may be a good change to test their limited lift time warranty though.

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Never use such a great nonstick pan :D After used this & I bought the other sauté pan with same brand.