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Customer review from the Amazon Vine Program Bottom line: I was expecting the Double Boiler to blow the BES840XL out of the water when it came to shot quality. That was not the case at all. While the milk texturing capability of the 840 is a pale shadow of the DB, and it lacks the multitude of convenience features of the DB, the 840 absolutely holds its own with regards to shot quality.
Full review:
I've been using the Breville Double Boiler espresso machine for nearly a year and have been very pleased with it. I was hesitant at first, but great shots and the many, many convenience features won me over. So, when the opportunity came up to compare their top of the line Double Boiler (DB) with their new machine (I'll call it the 840) I thought it wouldn't be a fair fight. Well, I was wrong.
I've never been a fan of thermoblock machines since the temperature stability is just not there. Breville seems to have solved that using two methods. First, the thermoblock is really a thermocoil -it's a solid block of metal that has two channels machined through it: one for water, the other for the heating element. Cold water enters at one end and emerges heated at the other. They also added a PID for temperature control. Collectively, these techniques produce excellent temperature stability for shots, and very fast recovery time.
The machine itself is classic Breville design -lots of stainless and high quality plastic. It has a small footprint, and looks much like the baby brother of the DB.
But it's the shots that count. I started with an easy test: Lavazza Super Crema. It's not a high-end bean, but tasty, and one that I've found is very forgiving of less than perfect prep. After a few test shots to get the new machine dialed in, I pulled a double shot from both machines. I could not taste the difference. Did it again and had others taste it, and they agreed with me -no appreciable difference in taste, mouth feel, crema, you name it.
The next test was a little more challenging -Lavazza Dek decaf. Decafs in general are (to my palette) more sensitive to temperature variations, and the Dek is especially sensitive. Again, both machines produced the same quality shot. The 840 seemed a just a bit less consistent when I did back-to-back shots quickly, but the difference was very minimal.
My final test was with one of my favorite beans Red Bird. This is where I did taste a difference between the 840 and the DB, but it was subtle. The shot from the DB was more creamy and full-bodied. But the 840 shot was quite good as well. The small differences became almost nil when I made Americanos from Red Bird.
For my tests I used my Baratza Vario grinder for both machines. While I have a Breville Smart Grinder it does not pair well with the DB (although it is excellent for any non-espresso use). I tried it with the 840 and got better results, but still much prefer the Vario to the Smart Grinder for espresso. Still, the 840 appears more tolerant of lower-level grinders. I also found I needed to go slighly coarser with the grind for the 840 than the DB.
The DB does pull ahead strongly in two areas -milk foaming and convenience. The thermocoil just can't match the steam production of a dedicated boiler. It did a decent job with milk (albeit with the annoying thump-thump-thump sound that every thermoblock design makes), but it was much slower than the DB and the steam was a lot wetter. Functional, but not at all impressive.
As expected given the price, many of the DB's convenience features are not found on the 840. However, the 840 does have a few of the DB features such as a dedicated hot water dispenser. This is operated with a knob (turn one way for steam, the other for hot water). It splatters more than the DB when dispensing, but the temperature is spot on: I got 197 with the 840 and 197.5 with the DB (same thermometer held in the water stream for 10 seconds).
The 840 also appears to have the same excellent quality head gasket as the DB. The portafilter is well made, although I was really disappointed to see that it was 54mm, which means I can't use my 58mm VST baskets, tamper or the bottomless portafilter I have for the DB. The included tamper is decent quality, and stores easily in the machine. The shot volume is programmable and can be overridden in manual mode. It has a three-way valve so you can backflush (plus it keeps the puck dry). It has an automated cleaning cycle and a "clean me" light, which is handy.
Misses are often related to convenience issues. I wish it was a bit heavier or had better gripping feet, since it's relatively easy to jar when you're putting on the portafilter. A bigger water tank would also be nice. The thing I missed the most was a water level indicator. I didn't expect it to have all the bells and whistles of the DB, but no water level indicator? That seems to be a basic feature that should have been included.
My concerns are two-fold. Breville does not seem to have mastered the reliability issue with their espresso machines. I'm on my second DB, and it is again starting to act up. The Breville customer service has been great in replacing machines, but I'd rather not have to deal with that at all. Plus, with only a one year warranty and no local service centers, I don't have the warm fuzzies about getting years of service out of either of these machines.
My second concern is about scale build-up. It's harmful in any machine, but truly deadly in a thermoblock/coil design. Breville includes their water filters (the same as with the DB) and recommends a descaling every month and a filter change every 2 months. The fact that they are taking such precautions tells me that they are concerned as well. If you get this, don't skimp on descaling!
But those concerns aside, I'm really impressed with the performance of this machine given the price. While it is not perfect, it holds its own where it counts: what's in the cup. This is definitely a machine that should be on your short list in the under $600 category don't let the thermocoil design scare you off in favor of a SBDU design. At this price point it's a 5-star machine. I'll update this should reliability issues warrant a revision in the score.
Sorry for such a long review, but feel free to post a question if there's something I didn't cover.
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Customer review from the Amazon Vine Program If you can't decide between the two, maybe I can help. I've owned the Breville Barista Express BES860XL Machine with Grinder almost 2 years. Eleven months into my 1-year warranty, I woke up to find water all over the counter. Breville has superior customer service and replaced my leaking Barista Express within a week. Two weeks ago I woke up to the same thing with the warranty replacement. It turns out that the Barista Express has a 2 piece ThermoBLOCK heater and the gasket where the 2 pieces join together eventually leaks.This new Infuser has a one-piece ThermoCOIL heater. Will this one last longer? Only time will tell and I will update this review if I have a leak with this model.
Where the new Infuser excels:
-Smaller footprint, the Infuser measures slightly over 10" wide
-Hotter espresso, 5 degrees hotter according to my thermometer
-Quieter pump
-Drip tray is easier to clean
-Instant hot water feature (The Barista Express has only a steam wand)
-Around $100 less expensive than the Express, but you are lacking a grinder
Of course, the new Infuser also has its shortcomings:
-No grinder either buy a separate grinder or use ground beans
-Smaller water tank (61 oz. vs. 67 oz)
-Not as "beefy" as the Barista Express, so you need to hold it stationary when inserting/removing the Portafilter or it slides across the counter
So which model has the better tasting coffee? I can't tell any difference both are/were just as good as what I used to pay for at the coffee shop.
My only complaint is for what these machines cost, a one-year warranty is almost a joke.
Added on 1/4/2013: This ground espresso is VERY good: Lavazza Crema e Gusto Ground Coffee, Italian Espresso, 8.8-Ounce Brick
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First and foremost, this is an absolutely fantastic home espresso machine for the price. It definitely takes some practice to learn how to get the most out of and find the sweet spot (which i've learned always differs depending on the type of beans & grinder you are using). But now after 3 months and a LOT of researching/learning/practice/more practice, I am now consistently making absolutely fantastic espresso drinks.If you are new to the world of espresso, or have some knowledge, I wanted to write about my experience buying this machine 3 months ago knowing little to nothing about espresso, to now consistently pulling absolutely delicious espresso drinks on a daily basis with this machine. Here we go:
I waited 3 months after purchasing this unit to write a proper review, and I wanted to give a lot of information I have learned and discovered to help others looking into buying a home espresso setup. I honestly knew little to nothing about espresso before purchasing this machine, and have done A LOT of research, reading, testing, and barista questioning in order to learn how the art of making quality espresso is done. I now make 2-3 espresso drinks a day with the Infuser and am EXTREMELY satisfied with its performance. It's not easy to make a high quality espresso by any means, but once you figure out how to manage all the important espresso variables (type of beans, grind coarseness, dose, tamp pressure), this machine produces truly remarkable results that any professional barista will be highly impressed with (yes I did receive this feedback).
The most important aspects of making this machine work well (and any espresso machine for that matter) are having a quality grinder and fresh, quality beans.
When I first got this machine, I was under the impression you wanted to grind as fine as possible for making espresso. I set my Infinity Burr Grinder to its finest setting, using some peet's espresso beans, and immediately the machine clogged up, not producing any espresso. I tried again, dialing the grind a little coarser, and again the machine clogged up. Same thing with the third time, although this time I was able to produce a few drops of espresso. After about 5 tries I was able to pull an actual shot of espresso which tasted incredibly strong to me but good (at this point in time I didnt really know what to look for in a quality shot of espresso).
Long story short I realized the beans I was using were INCREDIBLY oily and played a huge factor in easily clogging up my machine. Next I purchased some Blue Bottle espresso beans, which got along with my machine MUCH better. Now I was making some great progress, tasting more like espresso, but still not close to what the baristas at Blue Bottle were serving.
I went through a lot of beans & brands playing with the grind coarseness, and soon became familiar of the "sweet spot" settings on my grinder where the espresso came out tasting best. I was now becoming more familiar with what a good shot of espresso was supposed to taste like after spending a bunch of time at Four Barrel & Blue Bottle cafes in San Francisco. I also learned to start timing my shot times and that also helped me immensely improve the quality of my espresso (typically between 24-30 seconds depending on the type of beans you are using).
So now I soon learned my Capressa Infinity burr grinder did not have nearly the adjustability I would need to lock in the perfect grind setting for espresso, so I decided to upgrade to the Breville Smart Grinder. The Smart grinder ended up being a much better grinder, but again long story short, it also seemed to lack the real "fine tuning" ability that I was learning is truly needed with espresso. After using the Smart Grinder for 3 weeks, I decided to pull the trigger on a much higher quality grinder, the very highly recommended Baratza Vario. After getting familiar with the Vario by some trial & error, I must say this was the ultimate step (and proved to be most important) towards producing amazing quality espresso. I've also ground for drip coffee with it a few times and the taste was truly amazing compared to both of the other grinders I had tried.
So, back to the Infuser. After much more research into the art of espresso, I purchased a gram scale in order to weigh my doses of coffee & amount of liquid being extracted from my shots, which also have helped a LOT in improving the quality of my shots.
Now after a couple solid months with all of the above in my home espresso setup, I believe I have dialed in this machine to its maximum potential, and it is really producing fantastic results which I get excited about drinking every morning as soon as I wake up.
Some notes I would like to share which I have discovered that may or may not relate directly to this machine, or to every espresso machine:
-The type of beans used almost always require a different coarseness setting in order to pull the perfect shot. For example, beans like Four Barrel & Blue Bottle always require much more fine grind settings, where beans like Stumptown & Barefoot require much coarser grinds. This seems to be hard to get used to, but now that I have tried many different quality espresso roasts and have narrowed down my favorites (Sightglass is #1, Stumptown #2, Barefoot #3) I know what setting to use ahead of time and I can almost always nail a perfect shot on command.
-The milk steamer does a great job, but now after trying so many quality cappuccinos & lattes through the area, I feel like this steamer does the milk more on the creamy side. I believe I understand the technique for creating quality microfoam to use for cappuccinos & latte's, and im using the same Clover Organic whole milk that almost all cafe's use, and mine always seems to turn out a bit sweeter & creamier. It seems hard to get the microfoam as velvety thin as Sightglass/Four Barrel/Blue Bottle does, and because of this, my cappuccinos dont have quite the "intense coffee bite" but its getting pretty close. I believe this is as good as I can ask for again using a $500 home espresso machine.
-The hot water dispenser is great. One trick I figured out a while back was when I pulled OK shots and didnt want to waste them, I would just instantly make them into Americano's, since its a bit harder to taste a bad shot in an Americano than it is in a Cappuccino or Latte.
And thus has been my experience with the Breville Infuser since purchasing about 3 months ago. I'm sure I will be updating this review further as time goes on, but so far it has been an incredibly positive experience and I would HIGHLY recommend this machine to anyone looking for a semi-automatic machine in this price range. Hopefully this was helpful and not just me rambling.
Honest reviews on Breville The Infuser Espresso Machine
I have this machine for more than 8 months now. What can I say..? I wake up to drink espresso, rather than drink espresso to wake up!I am a guy that comes from Greece, a place where coffee drinking is a culture and not a morning routine. I have also been many times to Italy and tried almost every coffee blend (Brazilian, Colombian, Guatemalan, Kenyan, Ethiopian, Nicaraguan you name it...) Staying in Chicago, IL for the last 5 years, I couldn't stand going to a coffee shop and watch the barista having no clue on how to pull an espresso shot or "expresso" as they most call it for Christ sake. With that, I decided to "invest" on a good coffee machine and give myself a break.
My friends reaction when they saw the piece was like I bought a Lamborghini!
It is indeed a fantastic machine with very elegant design.
Long story short,
Pros:
a) magnetic tamper (keeps it in place and you 'll never lose it)
b) hot water dispenser (very useful to warm up the portafilter and the coffee cup prior pulling shots)
c) 4 different filters (2 x single wall + 2 x double wall)
d) pressure gauge (very helpful especially in the beginning when you experiment a lot)
e) warms up quickly (less than 5 mins!)
f) look the price again! You will never find a professional machine in this price.
h) espresso shot flavor is exactly like you are drinking it in Italy! (buy Lavazza Gold Selection ground coffee and you can start a business!)
Cons:
a) shots are indeed not as warm as they suppose to be (but this can be easily fixed if you let the machine warm up for little longer, or pull a shot of water before you actually make your coffee)
b) frothing jug is big and useless (except if you want to make 4 lattes at the same time, you ll not use the jug. If you want to make one or two cappuccino or latte, simply go and buy a Motta Europa no matter the bucks and you 'll see the difference in frothing milk quality right away)
c) comes with one water filter and two cleaning tablets (that means that you have to be prepared to spend some extra bucks in few months when the "clean me" button will flash on..)
d) lacks grinder (if you really want to see the power of this machine, do yourself a favor and buy the Breville Smart Grinder. No matter what you do with your previous $20 grinder, you haven't seen anything yet)
e) yes, you might have to hold the machine a bit once you try to turn the portafilter in place, but this is not a reason not to buy this machine.
If you are not convinced yet, stop reading reviews cuz you will never be!
I highly recommend this product. End of story.-
Find helpful customer reviews and review ratings for Breville The Infuser Espresso Machine
Got this machine from Amazon about two weeks ago now. Setup was a breeze and the machine works very well. Overall very satisfied.Pros:
-Looks great
-Pressure gauge is very helpful though good shots are usually pulled on the high end of the pressure range
-Pre-infusion has generated good results
-Pre-programmed shot amounts are really helpful
-Machine prepares quickly
-Quiet operation
-Steam arm is long and on a great ball joint
-hot water dispenser is nice
-Great tamper holder built into machine
-large water tank
-Includes both pressurized and non-pressurized baskets
-Uses a thermocoil instead of a thermoblock
-Easy cleaning cycle
Cons:
-Shots pull fine, but come out not as hot as expected (when pulled stand alone). I haven't measured temp on them but if cups and porta-filter are warmed as suggested in instructions i'm sure I would have better results.
-In-spite of built in feature to cool water down to make a shot after steaming, the water stays too hot for a good shot. You have to wait a min or run a bit of water through it first to get the right temperature for the shot. This makes it difficult for latte art purposes because you can't swirl your milk forever. I usually just pull my shots first and then steam last. Shot looses a little but when drinking the latte you couldn't tell the difference if you tried. This problem is not as much of a problem as it is just the limitation of single boiler machine. I just didn't like how it was advertised as being able to pull a shot very quickly after steaming. I mean...you can pull one....just not a good one.
Overall very good machine and I'm very happy with it. I would recommend it. I use it in conjunction with the Breville Smart Grinder which has also been a great product. 1 year warranty on all Breville products
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