
List Price: $140.00
Sale Price: $79.95
Today's Bonus: 43% Off

I purchased the 1 1/2 quart pan in October. In December it delaminated on a portion of the base an area about 1/2 inch wide, and 5 inches long. In January, after Christmas, I returned the pan to All Clad after some difficulty in finding out from them where to send the pan. I was on hold on two different lines for a long time. I did send the pan per FedEx on January 19. I heard nothing from them. In mid February I called to check on status only to hear that it took six weeks for processing and testing. After waiting another 3-4 weeks (now March 12) I called again only to be told they could not find my pan, but would check and call back in 48 hours. On March 18, I still had not heard from the company so I call back and this time spoke with a manager or supervisor. Now my pan is "on the way to New Jersey" but had to wait "because it went with a large pallet" of goods. (My sympathy to the others who have sent in defective pans!!!) I insisted on a call back tomorrow we will see if that happens. At this point I am disgusted and outraged with All-Clad. This is touted as such a wonderful product and company. I have never had any other stainless pans delaminate (layers separate and fall off). This is truly a case of buyer beware as the warranty seems to not mean very much. I gave up my other pans in anticipation after a move of obtaining these pans I think I will go get some Revereware! I am extremely disappointed and believe I have been lied to and/or put-off throughout this process. I am going to call my friends who have recommended this product to me and let them know how very poor the performance has been. An outstanding company would have just immediately replaced the pan. It makes me wonder how many defective products this company has that they have to take this excessive time for testing/excuse making before replacing a defective product.
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The size of this pan is great for a lot of uses. I am disappointed in the wall thickness though. The wall on this pan is thinner than the 1 qt I bought a couple of years ago.
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