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I have had this dish for less than a year and it split into two pieces after baking in it. I placed it from room temperature to a 325F oven (which hadn't even finished heating up) and baked for 30 minutes. I placed the dish onto a cork trivet when it was finished baking and it split right down the middle and popped open! I called customer service and they said it happens a lot and that it might not be covered under the warranty but if I would send it back to them they would either replace it or send me a coupon for a small discount for another item at their discretion. I have only used this pan a dozen times (or less) in about six months. I always hand wash it, I've never put it in the freezer. :( They tell me that this happens a lot with these pans and they recommend I put a cookie sheet UNDER the pan in case another cracks in the future (to protect my stove). Wow, thanks Le Crueset customer service representative. I read the instructions, I used it accordingly, and it breaks and you say it's because I preheated the oven!?! It only says don't put it from the FREEZER to a preheated oven!!!! They should specify room temperature may cause thermal cracking, too. No more Le Crueset stoneware for me!
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I purchased this item based on the good reviews. I was primarily interested in purchasing an attractive dish. The red dish looks great -perfect for oven-to-table use. It was a pleasant surprise to find that food turns out so much better than with the Pyrex I was using. It bakes even and food stays moist. It is very easy to clean.Best Deals for Le Creuset Stoneware Rectangular Dish
I ordered this product in June, used it once, and it cracked. I sent it back to Amazon for a replacement. Today, after 3 uses, the replacement cracked... A huge "POP POP" from a 375 degree oven. I pulled it out and yep, it was cracked all the way thru, straight down the middle. I will not use Le Creuset stoneware again.Honest reviews on Le Creuset Stoneware Rectangular Dish
This baking dish is such a delight to use that I have since purchased several more Le Creuset pieces in various sizes. Anyone accustomed to using glass baking dishes will immediately notice how much easier Le Creuset is to clean. Just soak it for a little while in warm, soapy water and even baked-on residue will wash away with ease. Since we are so pleased with our own Le Creuset items, my wife and I now give these casseroles as wedding presents, Christmas gifts, etc. They are always very well received.Find helpful customer reviews and review ratings for Le Creuset Stoneware Rectangular Dish
I'll start by saying that I own a number of Le Creuset pans and stoneware dishes. I received this particular baking dish as a holiday gift from the in-laws, and as I was washing it after its inaugural casserole I noticed a hairline crack running the entire length of the thing. I called Le Creuset the next morning, explained the situation, and they readily exchanged it for a new one. Unfortunately the replacement developed the same side-to-side crack after I used it last night for the first time!I'm going to talk with my MIL this afternoon to see if she's Okay with simply getting a refund from the manufacturer. This isn't the first Le Creuset stoneware item I've had develop cracks after a one or two uses, and I'm coming to the conclusion that they need to work on their stoneware manufacturing techniques.
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