List Price: $189.99
Sale Price: $119.99
Today's Bonus: 37% Off
Do a search here at Amazon, see how many times the PIC is listed and read the reviews on ALL of them
I'm on my second PIC and have had it a little over a month and the thermostat is messing up. hot, hot, burn then down, down, down sitting on a cold pan. I don't EVER want to talk to anyone there again. If I stand there and keep adjusting the heat I can get meal. Don't trust it for melting chocolate or making yogurt. My fried chicken sat in cold grease, till I turned it up, then down, then up. Buy a different brand. I have a commercial cooking background and know how to cook on induction. This is a bad product.
My PIC over heated enough to separate the enamel from my dutch oven. They agreed to replace, then put a hold order on the replacement without notice to me. I called 5 times and it seems that notes are not accumulated in one area of the software they use, I had to go over the same thing every time. I finally got a "Shipped Out" phone call 24 days after the initial call. By then I was outraged and said so and wanted recompense for my dutch oven, time and inconvenience. I was offered an 11pc cooking set, which included a dutch oven for shipping only. I agreed and was charges $69.99. I know they inflate shipping, so when I verified I was NOT being charged for the set, I was reassured this was shipping ONLY (I know but that's them). My trust at this point is nil, so I go online...no such thing as an 11pc set. closest is a 10 pc Ultimate NO DUTCH OVEN, priced at $69.99 + $29.99 shipping. Now I start the call backs to get a supervisor, dropped calls, delays because the notes can't be found same old stuff. After 2 hours on the phone my satisfaction was the $69,99 order was cancelled. But to this day I do not have a replacement PIC and my burnt out $119 dutch oven is a doorstop. If you have the NuWave PIC, don't turn your back on it, it will over heat, or leave your food sitting cold. But it could burn more that just a pot as mine did. And don't expect NuWave "Main Office" to care. Induction cooking is great, there are other induction cook tops...no need to buy NuWave. I have filed a complaint with BBB and found that BBB has a Business rating. NuWave id not accredited by BBB and has an "F" rating.
April 21....They did NOT reverse the credit Card on March 28 as promised, I found out when I got my bill.
I called to replace defective PIC March 11th...got replacement on April 15th. My Credit card was reversed the $69.95 for the un-ordered cookware on April 17th...NONE of this would have worked in my favor but for "Reporting them to BBB" who handled the replacement of the PIC and my Credit Card reversal. I'm still out my burnt up $119 enamile Dutch Oven. I watch the new PIC like a hawk. Remember BBB gives this company an F grade.
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From Amazon this is a great deal... I got 2 cooktops and the grill for under $200. If You go to TV.. that would have been over $400... which comes with 2 sets of free cookware that cost an arm and leg to ship... It's a ripoff... Amazon I thank you so much for your great deals.Best Deals for Nuwave PIC2 - NuWave Precision Induction Cooktop 2 with Grill
ordered from amazon, no local stores carried, arrived as sched and came with all accessories as stated, first time using it, would not work below 350-360 degrees, had to turn it on and off to not burn what I was cooking. looked around online for similar concerns, found nothing. looked at videos to see if anyone had done simple low temp tests and it worked for them. So I set some water in a small pot and set to 220 and set a timer for 5 min, didn't even get above room temp. tried at med temp, 275, same result. set it to 350 and heard it working and in less than 2 min I had boiling water.....Honest reviews on Nuwave PIC2 - NuWave Precision Induction Cooktop 2 with Grill
Dear Hearthware Customer Supportand Management Dept.
Re: NuWave Pic2 Induction Cooktop_Complaint
I was going to order this product from you, but, after a bad experience with a Montel Blender I purchased and returned. I decided to investigate your product on Amazon and Google.
I have read all the reviews on Amazon on your product and was very glad I did. It is very evident you have quality control problems with your product. Not only that, it appears your customer service dept. needs improving a great deal, plus complaints of overcharging on shipping.
http://www.amazon.com/review/R3O4LKG62PWYZV/ref=cm_cr_dp_cmt?ie=UTF8&ASIN=B00AO73CBI&nodeID=284507&store=kitchen#wasThisHelpful
I was also surprised to find you have a F rating from the BBB and you have done nothing to correct this situation, this was enough to convince me to stay away from your NuWave Induction Grill. I am a buyer and purchase thousands of dollars of products every year. It is really to bad customers have to be treated this way and you seem to not want to do anything to correct your problems. I believe in 0 tolerance when it comes to customer service and quality control.
It was important for me to write to you, inform that you have lost a client and I am sure others as well, when I post my findings to others. You have the power and opportunity to resolve all the issues, by taking action and correcting your quality control, over priced shipping and customer service complaints. By doing nothing re-assures myself that my statements are correct and everyone should be aware to stay away from NuWave Pic2 Induction Cooktop.
I do hope you will do something to correct all of the problems from the complaints you have had on your Nuwave Cooktop. Don't forget about your standings with the BBB, these obviously need serious attention and many buyers rely on these ratings.
Sincerely
Stan Kilber
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